Gourmet Foods
Gourmet Foods BVI is a locally owned supplier of premium gourmet foods, sustainable meats, fish, and seafood, catering to high-end resorts, hotels, restaurants, and the local community. Known for their commitment to quality and sustainability, Gourmet Foods BVI has become a trusted source of fresh and specialty foods in the British Virgin Islands.
Services
Website Design & Build - Shopify
KPI's
Increase sales - Increase Brand Awareness
Project
As Gourmet Foods were branding, they approached Odyssey Consultancy with a clear goal: to create a more user-friendly, modern, and on-brand website that would serve both their B2B and B2C clients. The website needed to streamline operations, offer a seamless online shopping experience, and effectively communicate their product range, values, and services.
What we did
Odyssey Consultancy worked closely with Gourmet Foods BVI to design and develop a website that would meet their needs and exceed their expectations. After assessing their requirements, we chose Shopify as the platform for its robust e-commerce functionality and ease of use. Shopify’s in-built online store features provided the perfect foundation for their new site, enabling a smoother, more efficient shopping experience.
To address the challenge of constantly updating their product range, we implemented a third-party connector that seamlessly synced their inventory, stock levels, and orders in real-time. This ensured that customers could view the most up-to-date product availability and easily place orders, reducing the risk of errors and improving overall efficiency.
In addition, we incorporated some bespoke features to enhance the user experience, including:
WhatsApp chat integration, allowing customers to quickly reach out for inquiries or support.
A header button for easy navigation and access to key sections of the site.
Storytelling pages to highlight key brands
The design focused on creating an intuitive, modern, and professional aesthetic, in line with Gourmet Foods BVI's brand image as a premium food supplier. The site’s user experience was enhanced to cater to both B2B clients (restaurants and resorts) and B2C customers (individuals), ensuring seamless navigation for all types of users.
Results
Odyssey Consultancy successfully helped Gourmet Foods BVI create a modern, user-friendly website that caters to both their business clients and the local community.
The new website launched with immediate success. In the first quarter, Gourmet Foods BVI exceeded $100k in orders generated directly from the website alone—an impressive achievement that demonstrated the site's effectiveness in driving sales. The improved user experience, along with the seamless integration of real-time stock updates and online ordering, helped to streamline operations and drive business growth.
Key Results:
$100k+ in orders generated from the website within the first quarter
Seamless real-time stock synchronization for efficient inventory management
Enhanced user experience with WhatsApp chat integration and custom header button